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To improve passenger wayfinding and circulation while increasing airline queuing, the Reno-Tahoe Airport Authority (RTAA) began work on a $35 million project to expand the Ticketing Hall at Reno-Tahoe International Airport. The project is part of MoreRNO, the largest infrastructure program in the airport’s history, designed to enhance the passenger experience, create architecture inspired by the Reno-Tahoe region, and highlight the region’s flourishing arts scene.
As part of the project, 10,000 square feet was added to the existing Ticketing Hall for a total of 30,000 square feet of remodeled space. In addition, the project included modification of structural steel, elevator relocation, fire riser room relocation, utility upgrades, roof replacement, new restrooms and new finishes. Helping RTAA achieve this, we leveraged our extensive experience in airside, landside and terminal projects to provide full-time construction management services. These services included quality assurance materials testing, owner’s representation, special inspections, certified welding inspectors, certified payroll compliance, labor standards interviews, document control and project closeout.
Now complete, the expanded Ticketing Hall increased overall airline queuing space by 113% and includes the following upgrades:
- New restrooms for passengers on the direct path from airline ticket counters to the security checkpoint
- A new 15-foot circulation hallway at the front of the building
- 11,550 square feet of Tahoe-blue and black terrazzo flooring to represent the Truckee River
- Higher ceilings and better line-of-sight through the hall
- More than 5,000 square feet of glass, introducing more natural light into the space
- Repurposing the existing circulation hallway to serve as a flex space, which, can act as a secondary circulation path, queuing for self check-in kiosks or overflow airline queuing
- Similarly sized and situated relocation spaces for existing tenants
- Better weather protection for skycap services
- A 450-foot, custom public art installation
- An area for touchless vending machines
For more than 15 years, we have served RTAA by providing construction management, materials testing, owner’s representation and design services.
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Markets
Transportation
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Location
Reno, NV
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Client
Reno-Tahoe Airport Authority
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Completion date
2024
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